Customer Support System
Leverage your resources with this cloud-based customer support system to deliver excellent products and services and maximize your revenue.
How does it work?
Once your Mobile App is set up, use your log in credentials to easily report any technical issues you have with your IT infrastructure and systems. You may snap a photo of the problem or describe it and set required response time, without having to deal with long phone calls or back and forth emails.
Works great on both Android and IOS.
Reduce problem-solving time by immediately registering issues and details via the Mobile App.
A direct communication channel with the technical support team.
Centralized knowledge base repository through reviewing all the prior issues directly.
Evaluate the service provided by the technical team right after delivery.
Maintain the quality service level agreed upon.