Privacy Policy for MakaniTrack
Last updated: 18-Jul-2026
MakaniTrack is a GPS tracking and fleet management application designed for authorized users. The app allows users to monitor vehicles, assets, GPS devices, route history, alerts, reports, and related tracking information through the Makani tracking platform.
By using MakaniTrack, you agree to the collection and use of information as described in this Privacy Policy.
1. Information We Collect
MakaniTrack may collect, access, process, or display the following types of information:
1.1 Account and Login Information
We may collect and process information required to identify and authenticate authorized users, including:
· Username
· Email address
· Password or authentication credentials
· Account ID
· Company or customer account information
· User role or access permissions
This information is used to allow authorized users to sign in and access the app.
1.2 Location and Tracking Information
MakaniTrack is a vehicle and asset tracking application. The app may collect, process, receive, or display location and tracking-related information, including:
· GPS location data
· Vehicle or asset location
· Route history
· Speed
· Direction
· Movement status
· Ignition status
· Stop duration
· Geofence entry and exit events
· Device status
· Trip history
· Alerts and notifications
· Fuel-related data, where supported by connected devices or sensors
This information is used to provide GPS tracking, fleet management, safety monitoring, reporting, and alerting features.
1.3 Device and Technical Information
We may collect technical information related to the app and device, including:
· Device model
· Operating system version
· App version
· IP address
· Device identifiers
· Crash logs
· Diagnostics
· Performance data
· Connection status
· Server communication logs
This information is used to maintain app functionality, improve reliability, troubleshoot errors, diagnose crashes, and improve app performance.
1.4 Advertising ID and Analytics
The app or third-party SDKs included in the app may access the Google Advertising ID.
The Advertising ID may be used for analytics, diagnostics, app performance measurement, crash analysis, or similar technical purposes. MakaniTrack does not use the Advertising ID to display targeted advertisements unless this is separately disclosed.
1.5 Notifications
MakaniTrack may use push notifications or in-app notifications to provide alerts and service-related messages, including:
· Vehicle movement alerts
· Speed alerts
· Geofence alerts
· SOS alerts
· Device status alerts
· Power disconnection alerts
· Service or system notifications
Users may manage notification permissions through their device settings.
2. How We Use Information
We use the collected or processed information for the following purposes:
· To provide GPS tracking and fleet management services
· To authenticate users and manage account access
· To display live location, route history, reports, and device status
· To send alerts and notifications related to tracking activity
· To provide geofence, speed, SOS, and device-related alerts
· To improve app functionality, stability, and performance
· To diagnose technical issues, crashes, and errors
· To protect the security of the app and tracking platform
· To prevent unauthorized access or misuse
· To comply with legal, regulatory, or contractual obligations
· To provide customer support and respond to user requests
3. Legal Basis for Processing
Where applicable under privacy laws, we process user data based on one or more of the following legal bases:
· The user’s consent
· Performance of a contract or service agreement
· Legitimate business interests, such as providing and improving tracking services
· Compliance with legal obligations
· Security, fraud prevention, and protection of our services
4. Data Sharing and Disclosure
We do not sell personal data.
We may share data only when necessary with:
4.1 Authorized Users and Account Administrators
Tracking data may be visible to authorized account users, business customers, fleet managers, administrators, or users who have permission to access the relevant vehicle, asset, or GPS device.
4.2 Service Providers
We may share data with trusted service providers that help us operate and support the app and tracking platform, including:
· Hosting providers
· Cloud infrastructure providers
· Analytics providers
· Crash reporting and diagnostics providers
· Notification service providers
· Technical support providers
These providers may process data only as necessary to provide their services to us.
4.3 Legal and Regulatory Authorities
We may disclose data when required to do so by law, regulation, court order, government request, or legal process.
4.4 Business Transfers
If EBTECH TECHNOLOGIES LLC is involved in a merger, acquisition, restructuring, or sale of assets, user data may be transferred as part of that transaction, subject to appropriate safeguards.
5. Location Data Disclosure
MakaniTrack provides GPS tracking and fleet management services. Location data is a core part of the app’s functionality.
Location and tracking data may be collected from GPS devices, vehicles, assets, or mobile devices connected to the Makani tracking platform. This data is used to show real-time location, route history, alerts, reports, and related tracking information to authorized users.
The app is intended only for lawful and authorized tracking use. Users and customers are responsible for ensuring they have the necessary rights, permissions, and notices required by applicable laws before tracking vehicles, assets, persons, employees, drivers, or other individuals.
6. Data Retention
We retain data only for as long as necessary to provide the tracking service, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, maintain security, and enforce agreements.
Retention periods may vary depending on:
· The customer account settings
· The type of tracking data
· Legal or regulatory requirements
· Service agreement requirements
· Technical and operational needs
Users or authorized account owners may request data deletion as described below.
7. Data Deletion and User Requests
Users or authorized account owners may contact us to request:
· Access to personal data
· Correction of inaccurate data
· Deletion of personal data
· Restriction of processing
· Information about how data is used
· Account deletion, where applicable
Requests may be subject to identity verification, account authorization, legal requirements, and contractual obligations.
To submit a privacy or deletion request, contact us at:
Email: my_support@makani.cc
8. Data Security
We use reasonable technical and organizational measures to protect user data against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include access controls, authentication, secure communication, monitoring, and restricted access to systems that process user data.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.
9. Third-Party Services and SDKs
MakaniTrack may use third-party services or software development kits to support app functionality, analytics, diagnostics, notifications, mapping, crash reporting, hosting, or other technical services.
These services may collect or process limited data as necessary to provide their functionality. Their processing may be governed by their own privacy policies.
Examples may include services related to:
· App analytics
· Crash reporting
· Push notifications
· Maps or location services
· Cloud hosting
· Technical diagnostics
10. International Data Transfers
User data may be processed or stored in countries other than the user’s country of residence. Where required, we take appropriate measures to protect data in accordance with applicable privacy laws and contractual requirements.
11. Children’s Privacy
MakaniTrack is not intended for use by children.
The app is intended for authorized personal, business, fleet, and asset tracking users. We do not knowingly collect personal data from children. If we become aware that data from a child has been collected without appropriate authorization, we will take reasonable steps to delete it.
12. User Responsibilities
Users and customers are responsible for using MakaniTrack lawfully.
This includes ensuring that:
· Tracking is authorized
· Drivers, employees, or tracked persons are properly informed where required
· Tracking devices are used in compliance with applicable laws
· Account credentials are kept secure
· Access is given only to authorized users
EBTECH TECHNOLOGIES LLC is not responsible for unlawful or unauthorized use of the tracking service by customers or users.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Users are encouraged to review this Privacy Policy periodically.
14. Contact Us
If you have questions about this Privacy Policy, user data, or privacy requests, please contact us:
Company: EBTECH TECHNOLOGIES LLC
App: MakaniTrack
Package name: com.makanitrackclientv2.android
Email: my_support@makani.cc
Website: https://ebtechco.com
Address: Dubai - UAE